Privacy Policy
California Hash respects your privacy.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you use our website, store locator, online menus, account features and ordering services.
It also explains the privacy choices and rights that may be available to you.
1. INFORMATION WE COLLECT
We may collect information that you provide directly to us.
This may include your name, date of birth, email address, telephone number, billing information, delivery address and account credentials.
When required, we may collect information from government-issued identification to verify your age and identity.
Medical cannabis patients or caregivers may provide medical-program identification, caregiver status or related eligibility information.
We may also collect order history, selected products, store location, payment status, pickup information and delivery records.
2. LOCATION INFORMATION
We may collect your ZIP code, address, Internet Protocol address or device location.
We use this information to identify nearby licensed retailers, confirm service availability and prevent transactions outside authorized areas.
You may be able to search by address or ZIP code without enabling precise device location.
Automatically detected location information may be inaccurate and must be confirmed before ordering.
3. INFORMATION COLLECTED AUTOMATICALLY
When you use the website, we may automatically collect information about your browser, device, operating system and Internet Protocol address.
We may also collect pages viewed, links selected, referring pages, session activity, approximate location and website errors.
Cookies and similar technologies may be used to operate the website, remember preferences, measure performance and support advertising where permitted.
More information will be provided in our Cookie Policy.
4. HOW WE USE INFORMATION
We may use personal information to operate and improve the website.
We may also use it to create accounts, locate stores, display local products and process order requests.
Information may be used to verify age, identity, medical eligibility, purchase limits and delivery eligibility.
We may use personal information to communicate about orders, pickups, deliveries, refunds, product recalls and safety notices.
We may also use information to prevent fraud, protect account security, enforce our policies and comply with legal or regulatory requirements.
Marketing messages will be sent only where permitted and in accordance with your communication choices.
5. LICENSED RETAILERS
When you select a store or place an order, we may disclose relevant information to the participating licensed retailer.
The retailer may receive your name, contact details, order information, address, age-verification status and other information needed to fulfill the transaction.
Participating retailers may operate as separate businesses and may maintain their own privacy policies.
The retailer identified during checkout is responsible for its own handling of information after receiving it, except where California Hash processes information on its behalf.
6. SERVICE PROVIDERS
We may disclose information to companies that provide services to California Hash or participating retailers.
These companies may provide website hosting, payment processing, identity verification, location services, analytics, customer support, delivery technology, cybersecurity and marketing services.
Service providers may use personal information only as permitted by their agreements with us and applicable law.
7. PAYMENT INFORMATION
Payment information may be collected directly by a participating retailer or third-party payment provider.
California Hash may not receive or store complete payment-card or banking details.
Payment providers process information under their own terms and privacy policies.
8. MARKETING AND ADVERTISING
We may use your contact information to send marketing communications when you have provided any consent required by law.
You may unsubscribe from promotional emails through the link included in the message.
You may opt out of promotional text messages by replying STOP or following the provided instructions.
We may use cookies or similar technologies to measure advertising and personalize content where permitted.
Privacy-sensitive information, including medical status, should not be used for targeted advertising except where expressly permitted by law and supported by any required consent.
9. HOW WE DISCLOSE INFORMATION
We may disclose personal information to participating licensed retailers, service providers and professional advisers.
Information may also be disclosed to regulators, courts, law enforcement or other government authorities where legally required or permitted.
We may disclose information when necessary to protect customers, employees, retailers, California Hash or the public.
Information may be transferred as part of a merger, acquisition, financing, restructuring or sale of business assets.
We do not disclose personal information in exchange for money unless expressly stated in a state-specific privacy notice.
Some advertising or analytics activities may be treated as a “sale,” “sharing” or targeted advertising under certain state privacy laws.
Where applicable, you may opt out of those activities.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.
Retention periods may depend on account status, order history, regulatory recordkeeping, tax requirements, dispute resolution, fraud prevention and legal obligations.
Some cannabis transaction and delivery records may need to be retained for periods required by state or local regulators.
Information that is no longer required will be deleted, anonymized or securely disposed of where reasonably practicable.
11. DATA SECURITY
California Hash uses reasonable administrative, technical and physical safeguards designed to protect personal information.
No website, network or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and notifying us of suspected unauthorized access.
The Federal Trade Commission recommends that businesses collect only necessary information, protect retained data and securely dispose of information that is no longer required.
12. YOUR PRIVACY RIGHTS
Depending on your state of residence and whether the applicable law covers California Hash, you may have the right to request access to personal information collected about you.
You may also have the right to request correction or deletion of certain personal information.
Some states provide rights to obtain a portable copy of data or opt out of certain sales, sharing, targeted advertising or profiling.
You may have the right to limit certain uses of sensitive personal information.
You will not be unlawfully discriminated against for exercising an applicable privacy right.
These rights may be subject to exceptions, verification requirements and legal recordkeeping obligations.
13. SUBMITTING A PRIVACY REQUEST
You may submit a privacy request by contacting:
Email: contact@californiahashsupply.com
Web Form: Contact Page
Please describe the right you wish to exercise and provide enough information for us to locate and verify your records.
We may ask for additional information to confirm your identity.
An authorized agent may submit a request where permitted by law, but we may require proof of authorization.
If we deny a request, residents of certain states may have the right to appeal the decision.
14. OPTING OUT OF DATA SALES OR SHARING
Where required, California Hash will provide a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link.
You may use that link to opt out of covered data sales, sharing or targeted advertising.
Where required by law, we will also process recognized browser-based universal opt-out signals.
Colorado, for example, recognizes qualifying universal opt-out mechanisms under its privacy framework. citeturn666161search15
15. CHILDREN’S PRIVACY
The adult-use portions of the website are not intended for children or persons under 21.
We do not knowingly allow children under 13 to create accounts or provide personal information through the website.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
The federal Children’s Online Privacy Protection Act applies to covered websites that collect personal information from children under 13.
16. THIRD-PARTY WEBSITES
The website may contain links to participating retailers, payment providers, delivery services, social networks and other third parties.
California Hash does not control the privacy practices of independent third parties.
Review their privacy policies before providing personal information.
17. STATE-SPECIFIC NOTICES
Additional privacy disclosures may apply to residents of certain states.
These disclosures may describe the categories of information collected, purposes of use, categories of recipients and state-specific rights.
Where a state-specific privacy notice conflicts with this Policy, the state-specific notice will control for residents covered by that law.
18. CHANGES TO THIS POLICY
California Hash may update this Privacy Policy to reflect changes in law, technology or business practices.
The updated Policy will be posted with a revised “Last Updated” date.
Where required, we will provide additional notice or obtain consent before making material changes.